History

From the history of POSTPOINT


The very first meeting of posts and universities deputies was organised in 1996. A deputies of Department of communications, Slovak post and Deutsche post´s managers met in University of transport and communications in Žilina. Deputies of Deutsche post came on the basis of our invitation in order to share their experiences in the field of postal service and also to make new contacts with deputies of Slovak post and University of Žilina. Educational stays of department employees as well as students practices at partners´ organizations folowed. These have been proceeding till present whereas the cooperation has extended to new fields.

The need of sharing the experiences and information between deputies of posts as well as pedagogic and scientific university workers proved to be relevant during the first meeting. The regular cooperation started in 1997 but not only in form of meetings or educational stays but on the level of international scientific conference called POSTPOINT, held each two years.

The second year of meeting of deputies of posts, pedagogic and scientific university workers POSTPOINT´97 was oriented on widening of international cooperation, know-how transfers and searching of common ways how to achieve a managing quality in postal sector. It became a symbolic point on the way to European postal house. The conference participation extended to further posts and universities and besides initial partners: Deutsche post, Slovak post and University of Žilina, the deputies of Hungarian post, István Széchényi Gyor universtity and Czech posts also took part.

Another year of the conference POSTPOINT´99 was held two years later. It was the culmination of cooperation and joint projects of participated parties for the period of last two years. The conference was oriented on seven basic areas:
•    New trends of control and management,
•    Information and control systems,
•    Logistical systems and creaton of supply chains,
•    Marketing in postal sector and global competition,
•    Quality management in postal sector,
•    Human resources management,
•    Global trends.

The cooperations extended not only on the level of already known contacts but also widened into another very interesting regions, mainly Poland as the third year of Postpoint conference welcomed participants from Szczecin and Bydgoszcz univerzities.

The guarantees and organizers of international scientific conference POSTPOINT continued and after very succussful third year, they organized next meeting in 2001. The main theme was the widening of international cooperation, european integration and searching of ways how to increase the quality in postal sector in order to „find out what is the impact of a quality of postal services on customer´s decision with reference to standards of EFQM model.“

The high quality of international conference POSTPOINT 2001 was accomplished by all participants, who came from six countries whereby 33 reports were presented in three days. The reports were appreciated not only by universities´ deputies as the further theme for their pedagogic and scientific work, but also by deputies of posts and other organizations (MDPaT SR, TESTCOM Praque, VÚS Banská Bystrica) who are closely related with postal field.

There was an ongoing and increasing interest to widen the existed cooperation on such a high achieved level throughout several years. Therefore, we decided to organize the fifth year of POSTPOINT 2003 conference on the occasion of 50. Anniversary of University of Žilina foundation. Its motto was „CUSTOMER SOLUTION and the impact on customer´s decision“. The reports were oriented and interested thematicly on     orientation on customer and its signification, inevitability of systematic iprovement of quality of postal services as well as inner and outer communication.  34 interesting and catching reports from five european countries with a contribution for praxis as well as academic field were presented within three days.

 

The guarantees and organizers decided to organise the sixth year of international scientific conference POSTPOINT 2005 with the main motto „THINK GLOBALLY, ACT LOCALLY“. The thematic scope of conference, compared to previous ones, was widened for the field of postal market liberalization. Overall 46 reports that helped  by its quality to fulfill the goal and the motto of the conference were published in collective volume.  The conference participation was extended by deputies of Finnish post which also contributed to increase the conference quality with regard to european field.

The vision to hold on in the market with still stronger competition is a challenge for all members, not only postal services providers. Therefore, within the POSTPOINT 2007, we tried to create a place to present a cooperation of three initial partners – post, postal bank and telecommunications.

 

The main motto of seventh year of international scientific conference POSTPOINT  2007 was „CUSTOMER SATISFACTION“. The goal of this selected motto was to define a questions that are frequently raised in terms of companies expansion, extending of market but mainly dealing with ideas how to acquire a customer within a competition between organizations. Deputies of seven european countries from universities, bank and telecommunication sector as well as Postal regulation office participated in the conference. 34 contributions were presented within two days and helped to meet the goals of the conference. The very satisfying fact is the extending of the conference with deputies of Austrian post. 

 

Globalization is a process of increasing of international connection in all areas as economy, politics, culture, communication, environment and many more. Within organization of the eighth year of international scientific conference POSTPOINT 2009, the main selected motto was „GLOBALIZATION – A CHANGE FOR POST SERVICES!?“

The conference consisted of deputies of eight european countries, which means the increase of five countries in companison with the very first year. This proves that POSTPOINT as the international meeting of deputies of posts, pedagogic and scientific university workers and cooperative organizations is still expanding and getting on quality. 30 contributions were presented within two days and 28 another articles related with given theme were published in collective volume.

 

As in past years, the conference POSTPOINT 2011, focused on addressing important issues, enhance international cooperation, European integration and the search for common ways of increasing the quality of management in the post, and thus the overall quality of postal services. A positive change at 9th annual conference POSTPOINT 2011, was the venue of the conference. It was held in Rajecké Teplice - Hotel Diplomat, which contributed to the improvement of services. Participants were relieved from traveling, because venue of the conference also provides accommodation, which increased the comfort of the participants.

Aim of the conference POSTPOINT 2011, as in previous years did not change. The aim was to organize an international meeting of representatives of postal businesses, educators and researchers of universities and other cooperating organizations, which aims to enhance international cooperation, integration and finding common ways of increasing the quality of management in the post and universities and get over in international competition.

The motto of the conference change each year and for POSTPOINT 2011 was chosen motto associated with the liberalization of the postal market and the opening up of the postal market "OPEN MARKET - A CHALLENGE FOR POSTAL SERVICES".

Postpoint 2011

The conference was attended by representatives from seven European countries operating in the postal sector, government services in the field of electronic communications, ICT and universities. During the two days 19 lectures was presented and in reviewed proceedings were published 28 articles that were related to thematic focus of the conference. Articles are focused mainly on new trends in management control, in terms of marketing, Quality management in postal services as well as information and communication technologies in postal sector.

The conference POSTPOINT 2013 was organised also from 19.9.2013 - 20.9.2013. It was 10 anniversary of the conference with a new motto named as „DELIVERING INNOVATION AND TRAINING IN POSTAL TECHNOLOGY AND SERVICES“. Aim of the conference POSTPOINT 2011, as in previous years did not change. The aim was to organize an international meeting of representatives of postal businesses, educators and researchers of universities and other cooperating organizations, which aims to enhance international cooperation, integration and finding common ways of increasing the quality of management in the post and universities and get over in international competition.


Nowadays, one of the problems in Slovakia is relatively strong barrier between science and business. The possibility how to cope with this barrier is to develop innovation potential with support the creation and presentation of new knowledge and their transfer into business. Our aim was to create forum for meeting and discussion of postal businesses representatives, academics and researchers. We believe that 10th annual international conference POSTPOINT, which was held on 19 – 20 September 2013 in Rajecké Teplice, had provided a forum for discussion on creating conditions for sustainable development of postal sector. 

The conference was attended by representatives from three European countries operating in the postal sector, government services in the field of electronic communications, financial sector, ICT and universities. During the two days 15 lectures was presented and in reviewed proceedings were published 29 articles that were related to thematic focus of the conference. Articles are focused mainly on new trends in management control, in terms of marketing, Quality management in postal services, education as well as information and communication technologies in postal sector.

The eleventh year of the conference POSTPOINT 2013 was organised from 19.9.2015 - 20.9.2015. Conference was hosted by the hotel Holiday Inn in Žilina. The aim of the conference was to organize an international meeting of representatives of postal businesses, educators and researchers of universities and other cooperating organizations, which aims to enhance international cooperation, integration and finding common ways of increasing the quality of management in the post and universities and get over in international competition.

 

Motto of the conference changes every year and for the year 2015 the motto ''PERSPECTIVES AND INNOVATION FOR THE POSTAL, EXPRESS AND COURIER INDUSTRIES“ was chosen. The aim of the motto was to define the issues about increasing product quality, enhancing the impact of ICT on the range of used services, penetration of services provided by postal operators to other markets, expansion of companies and products, trying to gain an increasing share of the market in the field of e-commerce, but especially with the idea of acquiring a customer in a competition between organizations.

The conference was attended by representatives from five European countries operating in the postal sector, government services in the field of electronic communications, financial sector, ICT and universities. During the two days 15 lectures was presented and in reviewed proceedings were published 25 articles that were related to thematic focus of the conference. Articles are focused mainly on new trends in management control, in terms of marketing, Quality management in postal services, education as well as information and communication technologies in postal sector.

  

 

POSTPOINT 2017  „STRATEGY, BUSINESS AND INNOVATION"

The main objective of the 12th scientific international conference was fulfilment of the central theme of the conference in 2017 which was: „Strategy, business and innovation“. The goal of the motto was to define the questions that are often raised in terms of improving product quality, enhancing the impact of ICT on the range of services used, penetrating postal services to the other markets, expanding businesses and products, with increasing market share for business in e-commerce but especially with the idea of acquiring a customer in a competitive struggle between organizations. The open market brings opportunities for all concerned, and thus for postal and logistics companies as well as for postal market organizations.

Factographic data related to the 12th year of the international scientific conference Postpoint 2017. The conference was attended by representatives of 3 European countries. We have listened to the lectures, we participated in a panel discussion and we read articles in the conference book related to the issue. Participants from Slovakia, Czech Republic and Serbia stepped up with the lectures within 2 days. We had an honor to welcome two general directors (SP, CP) and one representative of the telecommunications operator – ST. The panel discussion was also attended by Pricewaterhouse Coopers representative. (PwC - audit and assurance, tax and consulting services).

Representatives of these postal companies confirmed their participation: Slovenská pošta, as, Česká pošta, š.p. Representatives of universities: University of Pardubice, o University of Žilina, Technical University of Košice, University of Belgrade, Faculty of Transport and Traffic Engineering, Ministry and regulators: MDV and RR SR - Ministry of Transport of Construction and Regional Development of the SR, ÚREKaPS - Office for Regulation of EC and PS. For services in the field of electronic communications and ICT: Slovak Telecom, a.s. o MAURIT, s.r.o. Financial Services and Audit and Consulting Firms: PwC, s.r.o. KPMG Slovakia, s.r.o.

Registered participants focused their speeches on the following topics: new trends in management, information and communication technologies in postal services, logistics systems and creation of logistics chains, marketing in the field of postal services, quality management in post services, globalization and liberalization of postal market and relationship management with customers.